Privacy Policy
A legal disclaimer
Effective Date: July 1, 2026
Last Updated: July 1, 2026
O.C. Detail (“O.C. Detail,” “we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.ocdetailny.com, contact us, request a quote, book a mobile detailing service, or otherwise interact with our business.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you:
Complete a contact or quote-request form
Schedule or request a detailing appointment
Purchase a service
Contact us by phone, email, text message, or social media
Subscribe to promotional communications
Submit a review, photograph, or other content
Participate in a promotion or customer survey
This information may include:
Full name
Email address
Telephone number
Service address or preferred appointment location
Vehicle year, make, model, size, and condition
Requested detailing service
Preferred appointment date and time
Photographs or descriptions of your vehicle
Payment and transaction information
Communications, questions, and service notes
Any other information you choose to provide
Please do not submit sensitive personal information that is unnecessary for us to provide our services.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies.
This information may include:
Internet Protocol address
Browser type
Device type
Operating system
Approximate geographic location
Referring website or advertising source
Pages viewed
Links and buttons selected
Date and time of visits
Time spent on the website
General website interaction and performance data
We may use this information to maintain the website, understand visitor behaviour, measure advertising effectiveness, identify technical issues, and improve the customer experience.
3. Cookies and Tracking Technologies
Our website may use essential and non-essential cookies or similar technologies.
Essential technologies may be required to:
Operate website features
Maintain website security
Process forms and bookings
Remember user preferences
Support shopping-cart or payment functionality
Analytics and advertising technologies may help us:
Measure website traffic
Understand how visitors use the website
Evaluate marketing campaigns
Display or measure relevant advertisements
Improve website design and performance
Depending on the tools active on the website, these technologies may be provided by Wix, Google, Meta, payment processors, scheduling providers, or other service providers.
Where required or made available, visitors may manage non-essential cookies through the website’s cookie banner or privacy settings. You may also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.
4. How We Use Information
We may use personal information to:
Respond to inquiries
Provide estimates and service recommendations
Schedule and manage appointments
Confirm service locations and vehicle details
Process payments and transactions
Deliver requested detailing services
Send appointment confirmations, reminders, and updates
Communicate about delays, weather, rescheduling, or service changes
Provide customer support
Maintain business and transaction records
Detect fraud, misuse, or security concerns
Improve our website, services, and customer experience
Request customer feedback or reviews
Send marketing communications where permitted
Comply with legal, tax, accounting, and regulatory obligations
Establish, exercise, or defend legal rights
We will not use personal information for materially different purposes without providing appropriate notice when required.
5. Payment Information
Payments may be processed through Wix Payments or another third-party payment processor.
O.C. Detail may receive limited transaction information, such as:
Customer name
Transaction amount
Payment status
Billing contact information
Transaction date
Partial payment-card information
Full payment-card information is generally processed directly by the payment provider and is subject to that provider’s privacy policy and security practices. We do not intentionally store complete credit- or debit-card numbers on our own systems.
6. Text Messages and Email Communications
When you provide your telephone number or email address, we may contact you regarding:
Your inquiry
Quotes
Appointment confirmations
Service reminders
Scheduling changes
Payment matters
Customer support
Follow-up regarding completed services
With appropriate consent, we may also send promotional emails or text messages about services, offers, or availability.
Consent to receive promotional messages is not a condition of purchasing a service. Message and data rates may apply. You may opt out of promotional emails by using the unsubscribe link contained in the message. You may opt out of promotional text messages by replying STOP.
Transactional or service-related communications may still be sent when necessary to manage an active inquiry, appointment, or transaction.
7. How We Disclose Information
We may disclose information to trusted service providers that help us operate the website and provide services, including:
Website hosting and development providers
Wix and Wix-related applications
Booking and scheduling providers
Payment processors
Email and text-messaging providers
Customer relationship management systems
Analytics providers
Advertising platforms
Cloud-storage and business software providers
Accountants, insurers, attorneys, and professional advisors
These providers may access information only as necessary to perform services on our behalf or as otherwise permitted under their own terms and privacy policies.
We may also disclose information:
When required by law, subpoena, court order, or governmental request
To protect the rights, safety, or property of O.C. Detail, our customers, or others
To investigate suspected fraud, misconduct, or security incidents
In connection with a merger, sale, financing, reorganization, or transfer of business assets
With your direction or consent
We do not sell personal information for direct monetary payment. However, certain analytics or advertising technologies may be legally defined as a “sale,” “sharing,” or targeted advertising in some jurisdictions. The website’s privacy controls should be used where applicable to manage those technologies.
8. Third-Party Websites and Services
Our website may link to third-party websites, applications, social-media platforms, maps, payment services, or booking tools.
We do not control the privacy, security, or content practices of third parties. Information submitted directly to a third party is governed by that third party’s privacy policy. We encourage you to review those policies before providing information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide requested services
Maintain customer and transaction records
Complete accounting and tax obligations
Resolve disputes
Enforce agreements
Meet legal or insurance requirements
Support legitimate business operations
Retention periods may vary depending on the type of information and the reason it was collected. Information that is no longer required may be deleted, anonymized, or securely disposed of, subject to technical and legal limitations.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, transmission method, payment platform, or electronic storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
You are responsible for using appropriate security measures on your own devices and accounts.
11. Your Privacy Choices
Depending on your location and applicable law, you may have the right to request that we:
Confirm whether we hold personal information about you
Provide access to certain personal information
Correct inaccurate information
Delete certain information
Limit or object to certain uses
Withdraw consent
Opt you out of promotional communications
These rights may be subject to legal exceptions, identity verification, record-retention obligations, and the capabilities of our service providers.
To submit a request, contact us using the information provided below. We may ask for information reasonably necessary to verify your identity and locate the relevant records.
12. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has provided information may contact us.
13. Photographs and Customer Content
O.C. Detail may photograph vehicles before, during, or after a service for documentation, quality assurance, or portfolio purposes.
We will not intentionally publish personally identifying customer information, visible licence-plate information, precise home addresses, or recognizable individuals without appropriate permission.
When photographs, testimonials, reviews, or other content are submitted or approved for promotional use, they may be displayed on our website, social media, advertising, or marketing materials in accordance with the permission provided.
Customers may notify us before service if they do not want their vehicle photographed for promotional purposes.
14. Visitors From Outside the United States
O.C. Detail operates in New York and primarily serves customers in Long Island and select New York City service areas.
If you access the website from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction.
15. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track request.
Cookie controls, browser settings, and any available website privacy-preference tools may be used to manage certain tracking technologies.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal obligations, or business practices.
The revised policy will be posted on this page with an updated effective date. Continued use of the website after an update constitutes acknowledgement of the revised policy.
17. Contact Us
Questions, concerns, or privacy requests may be directed to:
O.C. Detail
Long Island, New York
Website: www.ocdetailny.com
Email: ocdetailingserviceny@gmail.com
Phone: 631-275-8258